The right email reaches the right person directly. We respond to all genuine enquiries.
Each email address routes directly to the team that can help you.
Bug reports, installation issues, performance questions, configuration help. Community edition support via email; Enterprise customers receive priority SLA support.
support@absolutedb.comPricing questions, Professional and Enterprise licence enquiries, volume discounts, OEM licensing. We respond within one business day.
sales@absolutedb.comFor large deployments, custom SLAs, dedicated engineering support, compliance requirements, and multi-year agreements. Enterprise customers receive a named account engineer.
enterprise@absolutedb.comTechnology integrations, reseller arrangements, cloud marketplace listing enquiries, system integrator partnerships.
partnerships@absolutedb.comVulnerability disclosures, security architecture questions, compliance enquiries. Security reports acknowledged within 24 hours.
security@absolutedb.comHiring enquiries, unsolicited applications, and partnership with talent organisations. See open roles at careers.html.
careers@absolutedb.comSpecialist addresses for legal, marketing, and licensing matters.